Jobs @ Genetech
Customer Success Manager
Genetech Solutions is looking for a customer-centric, energetic, and highly-motivated Customer Success Manager who enables positive customer experiences and builds brand loyalty. You will be responsible for cultivating and maintaining strong relationships with customers and building trust and transparency with them. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted advisor. The candidate should be efficient and should have a thorough knowledge and computer literacy to type up reports, results and details of customer interaction. Last, but not the least, the candidate should have an empathetic mindset and should be keen to help people.
Skills:
- Strong organization and presentation skills.
- A propensity for relationship building.
- Strong written and verbal communication skills.
- Ability to handle task prioritization.
- Experience using Microsoft Office, Google Suite, and internet-based portal computer skills.
Qualifications:
- Command over written and verbal English.
Responsibilities:
- Update and manage customer records.
- Handle and resolve customer requests and complaints via email, messaging, and phone calls
- Respond to alerts, red flags, and report on product health.
- Gathering feedback and insights from customers.
Industry:
Information Technology
Category:
Software & Web Development
Total Position:
1
Job Type:
Full Time/Permanent (first shift (Day))
Department:
Software Development
Job Location:
Karachi, Pakistan
Gender:
Doesn't Matter
Minimum Education:
Bachelor's Degree
Degree Title:
Experienced (Non-Manager)Bachelor of Arts
Career Level:
Experienced (Non-Manager)
Minimum Experience:
2 years
Require Travel:
No
Employment Benefits:
Apply By:
Oct 31, 2021
Posted:
Oct 18, 2021
Business Development Executive
Genetech is looking for a business development executive responsible for writing proposals for software development projects. Be able to proactively assess & understand client needs. Internally work with our team to understand the needs of the client and align the proposal to precisely achieve their business goals.
The right person needs to have well-rounded awareness of business development, sales as well as bidding experience in Website, Mobile App design, and development.
Skills:
- Lead Conversion
- Business Development
- English Fluency
- Should have an understanding of IT outsourcing business, in general, and should preferably be from a technical background (IT Industry), with knowledge of popular Web Technologies used in Graphic Design, Web Design & Mobile Application Development.
Qualifications:
- Bachelor's degree in Sciences preferably in Engineering or Business
- Experience searching and placing bids on popular online platforms
- Strong verbal and written communication skills in grammatically correct English
- Ability to independently make strategies to improve results
Responsibilities:
- Generating lead/ business through online freelancing portals and other
- Draft emails and proposals for web and app projects
- Setup portfolio on websites and get projects through these websites
- Should be confident in client interactions and business strategies.
Industry:
Information Technology
Category:
Software & Web Development
Total Position:
1
Job Type:
Full Time/Permanent
Department:
Software Development
Job Location:
Karachi, Pakistan
Gender:
Doesn't Matter
Minimum Education:
Bachelor's Degree
Degree Title:
Bachelor of Science /Business Major
Career Level:
Experienced
Minimum Experience:
2 Years
Require Travel:
No
Employment Benefits:
Apply By:
Oct 31, 2021
Posted:
Oct 08, 2021
UI-UX Designer
Genetech Solutions is looking for a dynamic UI/UX Designer who will be responsible for the user experience (UX) and user interface (UI) design of our various digital assets. You will ensure that all elements of the online user experience are optimized for improved usability, usefulness, and exceptional visual design. The successful candidate will have a passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology. The ideal candidate should be a problem solver and an excellent communicator who possesses a propensity for great user experience and the ability to achieve it.The candidate should have solid experience in Adobe Creative Suite, primarily Adobe XD, Adobe Illustrator, Sketch, Figma along with prototyping tools like Principle. Designers with good aesthetic sense and with relevant experience are encouraged to apply.
Extra points for:
- Strong written and verbal communication skills, with the ability to articulate and defend design decisions.
- Experience in UI Motion Design
- Experience in Brand Design
- Portfolio with projects designed for Web
- Social Profiles (e.g. Dribble, Behance)
Skills:
Should be proficient in using Adobe CC Suite in particular:
- Photoshop CC
- Illustrator CC
- Adobe XD
- Sketch
- Figma
Qualifications:
- Minimum 2 years of commercial experience in designing themes for various open source solutions like WordPress, Joomla, Magento, etc. as well as for Custom web solutions.
- 2 years of experience in print media graphics, logo design, corporate identity packages, and brochure design.
- Strong knowledge of design principles, print media, web designs, typography etc.
- Ability to design user-friendly concepts for responsive and Mobile Apps.
- Ability to think creatively to produce new ideas and concepts
- Accuracy and attention to detail
- Sense of aesthetics.
- Open to feedback and willing to make changes
- Should be a team player
- Time management and the ability to work under tight deadlines
- Fluency in written and oral English is required
Responsibilities:
You will be required to design exceptional and eye-catching
- Themes for web pages
- Logos
- Responsive Design
- Mobile app screens
- Corporate packages
- Brochures
- Video editing (Optional)
Industry:
Information Technology
Category:
Software & Web Development
Total Position:
1
Job Type:
Full Time/Permanent (first shift (Day))
Department:
Software Development
Job Location:
Karachi, Pakistan
Gender:
Doesn't Matter
Minimum Education:
Bachelor's Degree
Degree Title:
Experienced (Non-Manager)Bachelor of Arts
Career Level:
Experienced (Non-Manager)
Minimum Experience:
2 Years
Require Travel:
No
Employment Benefits:
Apply By:
Oct 31, 2021
Posted:
Oct 08, 2021
Other Positions
Employment positions at Genetech do open up quite frequently throughout the year. You can submit your resume here under the 'OTHER' position job class. We will hold your resume on file. Genetech HR will get in touch with you when a suitable position is available. We appreciate your interest in working with us.
Skills:
Various
Qualifications:
VariousResponsibilities:
VariousIndustry:
Information Technology
Category:
Software & Web Development
Total Position:
1
Job Type:
Full Time/Permanent (firstshift (Day))
Department:
Software Development
Job Location:
Karachi, Pakistan
Gender:
Doesn't Matter
Minimum Education:
Bachelor's Degree Preferred
Degree Title:
Various
Career Level:
Various
Require Travel:
No
Employment Benefits:
Apply By:
Dec 31, 2021
Posted:
Jun 21, 2021
Manage Skills