We are very pleased with the outcome. We are and plan to keep using Genetech in the future.
We initially had reservation about using an overseas company around communications and if there would be issue with understanding what we wanted.
1. Communication was clear and prompt. The response and effort (above and beyond) by Genetech was exemplary. They were waiting on us most of the time.
2. Understanding what we wanted - Genetech delivered what we wanted and contribute a great deal to the design. Easy to work with.
I would recommend Genetech.